1. Information We Collect
When you register and use the mari888 platform, we collect several categories of information to provide you with a secure, effective, and relevant service.
Full name, phone number, email address, date of birth, and encrypted password. This information is required to verify your identity and protect your account from unauthorised access.
Device type, operating system, browser type, IP address, and language settings. This data is used to optimise the platform experience based on the device being used, particularly for mobile users.
Transaction details in MYR, including deposit amounts, withdrawals, and transaction history. We do not store bank account numbers directly — payment processing is handled through payment providers that comply with industry security standards.
Records of in-platform activity such as games played, session duration, settings preferences, and betting history. This data helps us understand how users interact with the platform and continuously improve the experience.
2. How Is Your Information Used?
Information collected by mari888 is used exclusively for purposes related to delivering and improving our platform services. We do not sell users' personal data to third parties for marketing purposes.
- Account verification and security — ensuring that only legitimate account owners can access and use their accounts.
- Transaction processing — processes deposits and withdrawals in MYR accurately and securely.
- Customer support — enables our support team to resolve issues efficiently based on your account history and transaction records.
- Platform improvements — analyses usage patterns to improve the platform's design, performance, and functionality over time.
- Legal compliance — meets relevant legal obligations including fraud prevention and anti-money laundering compliance.
- Service communications — sends important notifications about your account, transactions, or policy changes that affect you.
4. Data Storage & Security
Mari888 takes data security seriously. All personal information is stored on protected servers and is only accessible to authorised personnel with a legitimate business need.
The security measures we have in place include:
- SSL encryption on all communications between your browser and our servers, ensuring data in transit cannot be intercepted.
- User passwords are stored in a hashed format that cannot be decrypted, ensuring security even in unforeseen circumstances.
- Continuous security monitoring to detect and respond to any unauthorised access attempts.
- Strict internal access controls ensure staff can only access data necessary for their role.
User data is retained for as long as the account remains active and for any period required by legal or legitimate business obligations following account closure. Once data is no longer needed, it is securely deleted or anonymised.
5. Your Rights as a User
As a mari888 platform user, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise these rights.
You have the right to request a copy of the personal data we hold about you. Such requests will be processed within a reasonable timeframe.
If any of your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your account and personal data, subject to applicable record-keeping requirements under the law.
To exercise any of the rights above, contact the mari888 support team by email at [email protected], clearly stating your request. We will respond within a reasonable timeframe and may require identity verification before processing your request.
6. Data Sharing & Policy Changes
Third-Party Data Sharing
Mari888 does not sell or rent users' personal data to any third party for marketing purposes. Information is only shared with third parties in the following limited circumstances: payment providers that process your MYR transactions (subject to strict confidentiality agreements); technical service providers that support platform operations (with restricted access and subject to confidentiality agreements); and relevant authorities where required by law or court order. In all such cases, we ensure that data protection standards equivalent to our own are upheld.
Changes to the Privacy Policy
This privacy policy may be updated from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material changes occur, we will notify users via in-platform notifications or by email to their registered address. Continued use of the platform after such changes take effect constitutes acceptance of the updated policy. The latest effective date is always displayed at the top of this page. If you have any questions about this privacy policy, please reach out to us at [email protected]. For general enquiries about platform usage, refer to the FAQ us first.
Still Have Questions About Your Privacy?
Contact us at [email protected] or check FAQ for more information. Join mari888 today and enjoy a platform that puts your security and privacy first.